Refund

Refund Policy

Last revised: 2026-07-26 · v2.8

dadokim does not offer web checkout. App purchases and refunds follow the App Store or Google Play process used for the purchase.

1. Refund requests

  • iOS: Apple decides refund eligibility and timing.
  • Android: Google Play decides refund eligibility and timing.
  • Past web purchases remain governed by the terms in effect at purchase and applicable law.
  • Reporting a gift message or blocking its sender is a safety action and does not automatically cancel or refund a purchase.

2. How to request one

Request a refund from Apple

Request a refund from Google Play

For a past web purchase, email hello@dadokim.com.

3. Credits and records

  • Paid credits do not expire.
  • Free credits follow the conditions shown in the app and are not refundable.
  • Payment records are retained under applicable law and the Privacy Policy.
This policy does not limit consumer rights provided by applicable law.